ALT Asset Management

1. General

ALT Asset Management Sdn. Bhd. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us in any other way.

We comply with the Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws in Malaysia. By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

Identity information: name, NRIC or passport number, date of birth
Contact information: address, phone number, email address
Financial information: bank account details, income, employment information
Investment information: investment objectives, risk tolerance, investment history
Documentation: copies of identification documents, proof of address, tax forms

Information Collected Automatically

Website usage data: IP address, browser type, pages visited, time spent
Device information: device type, operating system, unique device identifiers
Cookies and similar tracking technologies

Information from Third Parties

Credit reference agencies and fraud prevention databases
Regulatory bodies and government authorities
Publicly available sources
Introduced parties or financial advisors

3. Disclosure of Your Personal Information

We may disclose your personal information to the following categories of recipients:

Trustee: Maybank Trustee Berhad for the administration of investor accounts and fund operations
Regulatory Authorities: Securities Commission Malaysia, Bank Negara Malaysia, and other regulatory bodies as required by law
Professional Advisors: Auditors, lawyers, tax advisors, and consultants who assist in our operations
Service Providers: Third-party providers who perform services on our behalf, including IT services, data processing, and administrative support
Financial Institutions: Banks and payment processors for transaction processing
Law Enforcement: Police, regulatory bodies, or other authorities when required by law or to protect our rights
Successors: In the event of a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties. All third parties receiving your information are bound by confidentiality obligations and are required to process your data in accordance with applicable data protection laws.

4. Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, destruction, or loss. These measures include:

Encryption of data in transit and at rest
Secure servers and network infrastructure
Access controls and authentication mechanisms
Regular security assessments and penetration testing
Employee training on data protection and confidentiality
Physical security measures for our offices and data centres
Incident response procedures for data breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach.

5. Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal and regulatory obligations
Resolve disputes and enforce our agreements
Fulfill the purposes outlined in this Privacy Policy

In accordance with regulatory requirements under the Securities Commission Malaysia, we retain investor records for a minimum of seven (7) years from the date of account closure or the last transaction, whichever is later. After this period, personal information will be securely destroyed or anonymised.

6. Accessing, Correcting, and Updating

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate, incomplete, or outdated information
Deletion: Request deletion of your personal information, subject to legal and regulatory retention requirements
Objection: Object to the processing of your personal information for certain purposes
Portability: Request transfer of your data in a structured, commonly used format
Withdrawal of Consent: Withdraw consent for processing, where processing is based on consent

To exercise these rights, please contact us at:

Email: general@altasset.com.my
Phone: +603 6416 5936
Address: CT2-6-3A, Corporate Tower 2, Pavilion Damansara Heights, No.3 Jalan Damanlela, Pusat Bandar Damansara, 50490 Kuala Lumpur

We will respond to your request within twenty-one (21) business days. We may need to verify your identity before processing your request.

7. Revisions

ALT Asset Management may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes to this Privacy Policy, we will notify you through our website or by email. The updated policy will be posted on our website at altasset.com.my with the revised "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.